As of August 15th, 2019 - Facebook will be discontinuing usage of the Buy button on the Messenger platform. This feature can only be used until that date.

It's currently possible to receive in-bot payments using Stripe or Native Messenger Payments.

You'll be able to access the integrations from the Configure tab of your bot.Ā 

Ā Once you click the "Run Wizard" button, you'll see the options to set up one of these two services

*Please note that, if neither of these two payment services is available in your country, you would need to set up a payment system of your own (with a payment processor available in your country). These transactions would need to happen on your website, landing page, or a similar platform.

Once you've followed the setup wizard and you have your integration of choice arranged, you can go into your Automate tab, add a Gallery card, and then pick the "Buy" buttonĀ 

Once you've set this up, your Buy button also has some Advanced options that you can add - like sending specific blocks after a person has completed the purchase, the data you want to collect, attributes you want to assign.Ā 

If you set everything up, and it doesn't seem to be working - the first thing you should try is remove the integration entirely and then start over.

If that doesn't help, you can report this to the support team - [email protected]


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