Basic building components 🛠️

Learn about the key concepts (blocks and cards) and how to troubleshoot the most common issues (bot is not responding or persistent menu doesn’t show anything)

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9 articles in this collection
Written by Edgar, Stephanie, and Angela Skowronek

Flow Builder Basics

Learn about the basic components of Flow Builder, Chatfuel's intuitive new no-code interface for building better chatbots.
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Written by Angela Skowronek
Updated in the last 15 minutes

Creating and handling user attributes

User attributes are tags that are assigned to those who interact with your bot. Use them to gather and track data and personalize the chat.
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Written by Stephanie
Updated over a week ago

Emoji Keyboard

Chatfuel's emoji keyboard is the simplest way to add personality to your chatbot in order to increase user engagement.
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Written by Stephanie
Updated over a week ago

How to Use Button Actions

Track those Facebook bot users who have opened an external website and save time by creating user attributes on the fly.
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Written by Stephanie
Updated over a week ago

Messenger Greeting

Show a custom greeting text to users before they start a conversation with your bot.
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Written by Edgar
Updated over a week ago

Tracking Sources and REF Links

REF parameters are a powerful marketing tool, which allows you to create multiple entry points to your bot and more.
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Written by Edgar
Updated over a week ago

Managing Teammates in Chatfuel

Add teammates and edit permissions levels for Chatfuel and for Facebook Business Manager.
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Written by Edgar
Updated yesterday

Asset Guide

Image ratios, file types and character limitations to help you format the assets for your bot.
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Written by Edgar
Updated over a week ago

Elements & Blocks

The basic building components of every chatbot.
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Written by Edgar
Updated over a week ago