Welcome to Chatfuel’s Premium Agency plan! We’re happy to have you on board. 😊

 Find out what your plan includes, then follow these three steps to get started. 

#1. Schedule your onboarding call

Once you sign up for the Premium Agency plan, you’ll get a welcome email from your Chatfuel Customer Success Manager. 👋

It’ll contain a calendar link where you can book your 60-minute onboarding call with them. On that call, you and your team will be able to ask your CSM any questions you may have about the plan, or about using Chatfuel.

#2. Join the Slack channel

As a Premium Agency member, you and your team get full access to our private Agency Slack channel. Use it to share ideas and network with other agency teams, and to ask questions or provide feedback to the Chatfuel team directly.

To join, respond to your welcome email with the email addresses of each member of your team who would like an invitation. Or, you can send their email addresses to team@chatfuel.com. We’ll get them added right away. ✅

#3. Submit data to get access to your white-labeled dashboard

In order to use your white-labeled Chatfuel dashboard for your clients’ bots, you’ll need to submit some information first. Here’s a detailed guide on how to do it.

Once that’s done, we’ll get everything set up on our side. When it’s all ready, our team will send a message to let you know. 

From there, note that it can take up to 24 hours for the login screen for your clients to become available in the subdomain you’ve set up. Once it does, you’ll be able to start giving your clients access to their bots there. Learn more about how the white-labeled dashboard works.

After that, you’ll be set up! 🎊 

All that’ll be left to do is dive right in to the features now available to you and your team, and build awesome bots for your clients.

If you need a hand with anything along the way, message team@chatfuel.com with a detailed explanation of your issue, along with screenshots or videos. Our support team is always happy to help out. 😃

Not yet signed up for Chatfuel’s Agency plan? Schedule a demo.


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