Synced Cloning is a feature that lets you a clone and automatically sync a group of blocks and sequences from one bot (master bot) to others (clone bots). This feature is for cloning blocks or groups of blocks, rather than entire bots.
Synced Cloning is a no-code solution. 🍰
Cloning groups and blocks to other bots
Synced cloning works for:
groups of blocks
Use this feature to clone any of the above from one bot to another. Here's how:
1. Open the Automate tab of your main chatbot. Create or navigate to the block or group of blocks you'd like to sync. If it's a group, it might be helpful to rename it master group or synced group so it's easy to keep track of.
2. Hover your mouse over the block or master group of blocks you want to sync. Click the three dots that appear to bring up the menu, and click Sync Clone.
3. In the window that appears, select the chatbot where you want to sync clone your block or group of blocks. (You can only clone to one bot at a time.) Then click Clone.
4. Your block(s) should now have cloned to the bot you selected. You can go to the other bot and make sure everything was copied successfully.
💡 Keep in mind: Global attributes and their current values will copy to the cloned bot. However, these values will be static in the cloned bot. So if you change an attribute's value in the master bot later on, those changes will not reflect in the cloned bot. It'll still show the original value.
Example use cases for Synced Cloning
Use Synced Cloning to scale your business fast, without wasting time on the manual copy-paste process.
Niche agencies 👔
Let's say you have a chatbot agency that serves a certain niche—like real estate clients, for example. You build one master chatbot to use as a template for each new client that hires your agency. The master bot has groups and sequences for different purposes that businesses in that niche typically need.
So when you gain a new client, you can simply clone the relevant sections to the new chatbot for that client. Use global attributes to enter client-specific details (company name, email, phone number, etc.) quickly, and you've got a fully-prepared chatbot for your client in just a few clicks.
Multi-location businesses 🍟
Let's say you manage multiple locations of the same business, like gyms, hotels, car dealerships, or restaurants. To manually create dozens and dozens of versions of virtually the same chatbot for all your locations would be incredibly time-consuming.
Instead, build a master template, and clone the necessary sections to the individual chatbots you've set up for each location. Use global attributes to populate location-specific information, like address, phone number, or pricing. That way, you can edit bots easily for multiple locations.