Basic terms
Bot admin — an owner of a Chatfuel account.
Bot — one instance of a bot. One bot admin can have several bots.
Facebook Page — a business page that can be connected to a bot. Only one Chatfuel bot can be connected to a Facebook Page at any given moment.
Card — basic element of your bot that show some type of content (text, image, etc.).
Plugin — basic element of your bot that performs some action.
Block — a set of cards and/or plugins. One logical unit in Flows.
Flow — a scenario consisting of Blocks.
Entry Point — a point in Flow where users start interacting with the bot.
Template — a pre-made Flow example.
Welcome Message — the first block your users will receive from bot.
Sequence — a chain of Blocks that are sent to a user with a set time interval.
Default Answer — an answer that is automatically sent every time your chatbot doesn’t understand the user’s text message.
Bot user — any person who interacts with your bot at least once. Learn more about users in the People tab.
Attribute — an attribute is a data field. Your bot has access to and can collect values for each user.
Tabs
Home — features to help with bot's growth.
Flows — a visual bot builder.
Blocks — an alternative way to build a bot.
Keywords — set up AI rules to user messages.
Live Chat — conversations between bot admin and bot users.
People — mini-CRM with all bot users.
Reengage — set up messages and send them to current bot users.
Configure — bot settings.
Analyze — bot statistics.