Please note that Instagram integration is currently only available for beta users 🔥 Sign up to get notified when we launch.

Here are two important things to know about linking your Instagram account to Chatfuel:

  • You can only link an Instagram Business or Creator account, not a personal account.

  • The Instagram Business or Creator account you're linking must be first linked to the Facebook Page you've connected to Chatfuel.

To connect your Instagram account, follow these instructions:

  1. Navigate to the Grow tab and locate the Connect Instagram account section.

  2. Click Connect account. You'll be redirected to Facebook to grant Chatfuel the necessary permissions. ❗️ Make sure to grant instagram_basic and instagram_manage_messages permissions.

  3. After that, you'll be automatically redirected back to Chatfuel, and your account will be connected. 🎊

✅ Note that if you disconnect and reconnect your Facebook Page, you'll need to do it all over again. If you don't see the Connect Instagram account widget in the Grow tab, refresh the page and check again.

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