Your bot sends messages in response to userโ€™s actions immediately. In some cases you might need to check up on users later or remind them about something. Sequences let you reach out to users after a certain period of time even if they didnโ€™t interact with the bot.

Creating a Sequence

  1. Go to Blocks tab and click Add Sequence or Group.

  2. Fill your Blocks with content.

  3. Choose when to send them to users.

๐Ÿ“Œ You can see the statistics for this sequence next to its name.

Send a Sequence to users

To start sending a sequence to users you need to subscribe them to it. When you subscribe a user to a sequence the countdown starts from the first message.

Subscribe users using Blocks tab:

  1. Go to Blocks tab.

  2. Add Subscribe to Sequence plugin.

  3. Choose a Sequence you want to send.

Subscribe users using Reengage tab:

  1. Go to Reengage tab.

  2. Click โž• under any automation option to create a new message.

  3. Go to Add Element โ†’ More and add Subscribe to Sequence.

  4. Choose a Sequence you want to send.

๐Ÿ“Œ You can also subscribe users to sequence manually in the People tab. Choose the users from the list, click on Sequence โ†’ Subscribe to sequence.

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