Basic Building Components

Learn about the key concepts (blocks and cards) and how to troubleshoot the most common issues (bot is not responding or persistent menu doesn’t show anything)

11 articles in this collection
Written by Edgar, Stephanie, Angela Skowronek and 1 other

Basic Elements

Elements & Blocks

The basic building components of every chatbot.

Written by Edgar
Updated over a week ago

How to Use Button Actions

Track those Facebook bot users who have opened an external website and save time by creating user attributes on the fly.

Written by Stephanie
Updated over a week ago

Adding GIFs and Emoji to Your Chatbot

Increase user engagement and add personality to your chatbot with GIFs and emoji.

Written by Stephanie
Updated over a week ago

Creating and handling user attributes

User attributes are tags that are assigned to those who interact with your bot. Use them to gather and track data and personalize the chat.

Written by Stephanie
Updated over a week ago

Generating REF Links

REF links are URLs you can generate that will send users directly to a specific portion of your bot, instead of to the Welcome Message.

Written by Stephanie
Updated over a week ago

Messenger Greeting

Show a custom greeting text to users before they start a conversation with your bot.

Written by Edgar
Updated over a week ago

Managing Teammates in Chatfuel

Add teammates and edit permissions levels for Chatfuel and for Facebook Business Manager.

Written by Edgar
Updated over a week ago

Asset Guide

Image ratios, file types and character limitations to help you format the assets for your bot.

Written by Edgar
Updated over a week ago

What's the difference?

The Difference Between Buttons and Quick Replies

Buttons and quick replies give the user options for moving the conversation along, and they allow your chatbot to save user information.

Written by Bojana
Updated over a week ago

Flow Builder

Flow Builder Basics (beta)

Learn about the basic components of Flow Builder, Chatfuel's intuitive new no-code interface for building better chatbots.

Written by Angela Skowronek
Updated over a week ago

Enable WebGL In Your Browser to Use Flow Builder

To use Flow Builder, you need to enable WebGL in your browser settings. Here are instructions for Chrome, Firefox, and Safari.

Written by Stephanie
Updated this week