Basic Building Components

Learn about the key concepts (blocks and cards) and how to troubleshoot the most common issues (bot is not responding or persistent menu doesn’t show anything)

Edgar avatar Jelena Mikic avatar Chaudhary avatar +3
17 articles in this collection
Written by Edgar, Jelena Mikic, Chaudhary and 3 others
Basic Elements

Create and manage global attributes

Set default values for your brand's main info to quickly edit it afterward and use them as fallbacks
Susanna avatar
Written by Susanna
Updated over a week ago

Chatfuel Glossary of Terms: Plugins

Familiarize yourself with the key terms you'll see in Chatfuel and Messenger before you start building chatbots.
Romeo Salazar avatar
Written by Romeo Salazar
Updated over a week ago

Chatfuel Glossary of Terms: Features

Just getting started with basic bot building? Here are the top no-code features and functionalities you'll want to know about in Chatfuel.
Romeo Salazar avatar
Written by Romeo Salazar
Updated over a week ago

Adding Elements and Blocks to Your Bot

Elements and blocks are the main components of basic bot building.
Edgar avatar
Written by Edgar
Updated over a week ago

Messenger Greeting

Show a custom greeting text to users before they start a conversation with your bot.
Edgar avatar
Written by Edgar
Updated over a week ago

Set Up a Default Answer

Learn to set up a default answer, so users aren't met with a dead end after sending a message the chatbot doesn't recognize.
Chaudhary avatar
Written by Chaudhary
Updated over a week ago

Add GIFs and Emoji to Your Chatbot

Increase user engagement and add personality to your chatbot with GIFs and emoji.
Stephanie avatar
Written by Stephanie
Updated over a week ago

Create and manage user attributes

Collect information about your users, segment them, personalize conversations, set up fallbacks, and do more with user attributes
Stephanie avatar
Written by Stephanie
Updated over a week ago

Generating Bot Links

Bot links (formerly REF links) are URLs you can generate that'll send users directly to a specific portion of your bot.
Stephanie avatar
Written by Stephanie
Updated over a week ago

Track and Retarget Your Most Engaged Users With Button Actions

Button Actions automatically tag users who click URLs in your Messenger chatbot, making it easy for you to specifically retarget them later.
Stephanie avatar
Written by Stephanie
Updated over a week ago

Manage Teammates in Chatfuel

Add teammates and edit permissions levels for Chatfuel and for Facebook Business Manager.
Edgar avatar
Written by Edgar
Updated over a week ago

Asset Guide

Image ratios, file types and character limitations to help you format the assets for your bot.
Edgar avatar
Written by Edgar
Updated over a week ago