Basic Building Components

Learn about the key concepts (blocks and cards) and how to troubleshoot the most common issues (bot is not responding or persistent menu doesn’t show anything)

Edgar avatar Jade Davis avatar Chaudhary avatar +4
15 articles in this collection
Written by Edgar, Jade Davis, Chaudhary and 4 others
Basic Elements

Chatfuel Glossary of Terms: Plugins

Familiarize yourself with the key terms you'll see in Chatfuel and Messenger before you start building chatbots.
Romeo Salazar avatar
Written by Romeo Salazar
Updated this week

Chatfuel Glossary of Terms: Features

Just getting started with basic bot building? Here are the top no-code features and functionalities you'll want to know about in Chatfuel.
Romeo Salazar avatar
Written by Romeo Salazar
Updated this week

Adding Elements and Blocks to Your Bot

Elements and blocks are the main components of basic bot building.
Jade Davis avatar
Written by Jade Davis
Updated this week

Messenger Greeting

Show a custom greeting text to users before they start a conversation with your bot.
Edgar avatar
Written by Edgar
Updated over a week ago

Set Up a Default Answer

Learn to set up a default answer, so users aren't met with a dead end after sending a message the chatbot doesn't recognize.
Chaudhary avatar
Written by Chaudhary
Updated over a week ago

Add GIFs and Emoji to Your Chatbot

Increase user engagement and add personality to your chatbot with GIFs and emoji.
Stephanie avatar
Written by Stephanie
Updated over a week ago

Create and handle user attributes

User attributes are tags that are assigned to those who interact with your bot. Use them to gather and track data and personalize the chat.
Stephanie avatar
Written by Stephanie
Updated over a week ago

Generate REF Links

REF links are URLs you can generate that will send users directly to a specific portion of your bot, instead of to the Welcome Message.
Stephanie avatar
Written by Stephanie
Updated over a week ago

Track and Retarget Your Most Engaged Users With Button Actions

Button Actions automatically tag users who click URLs in your Messenger chatbot, making it easy for you to specifically retarget them later.
Stephanie avatar
Written by Stephanie
Updated over a week ago

Manage Teammates in Chatfuel

Add teammates and edit permissions levels for Chatfuel and for Facebook Business Manager.
Edgar avatar
Written by Edgar
Updated over a week ago

Asset Guide

Image ratios, file types and character limitations to help you format the assets for your bot.
Edgar avatar
Written by Edgar
Updated over a week ago