Troubleshooting

Something's not working right in your bot? Learn how to fix it!

5 articles in this collection
Written by Chris and Jelena Mikic

My bot isn’t responding

If your users aren't getting a response from the bot, check out this guide

Written by Jelena Mikic
Updated over a week ago

The changes I made to my Persistent menu aren’t showing

You edited your bot's menu - but the page is still showing the old version

Written by Jelena Mikic
Updated this week

Troubleshooting your page connection

Connect your chat bot to your Facebook page.

Written by Chris
Updated over a week ago

My Facebook page isn't available in the Publishing section

If you're trying to connect your bot to a page, but you don't see the Facebook page in your Grow tab, here's how to resolve that!

Written by Jelena Mikic
Updated over a week ago

My bot is not responding to comments

Troubleshoot your "Acquire users from comments" rules

Written by Jelena Mikic
Updated over a week ago