Troubleshooting

Something's not working right in your bot? Learn how to fix it!

5 articles in this collection
Written by Edgar and Jelena Mikic

My bot isn’t responding

If your users aren't getting a response from the bot, check out this guide

Written by Jelena Mikic
Updated over a week ago

The changes I made to my Persistent menu aren’t showing

You edited your bot's menu, but the page is still showing the old version.

Written by Jelena Mikic
Updated over a week ago

Troubleshooting your page connection

Connect your chat bot to your Facebook page.

Written by Edgar
Updated over a week ago

My Facebook page isn't available in the Publishing section

If you're trying to connect your bot to a page, but you don't see the Facebook page in your Grow tab, here's how to resolve that!

Written by Jelena Mikic
Updated over a week ago

My bot is not responding to comments

Troubleshoot your "Acquire users from comments" rules

Written by Jelena Mikic
Updated over a week ago