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Troubleshooting
Troubleshooting
Something's not working right in your bot? Learn how to fix it!
5 articles in this collection
Written by
Edgar
and
Jelena Mikic
My bot isn’t responding
If your users aren't getting a response from the bot, check out this guide
Written by
Jelena Mikic
Updated over a week ago
The changes I made to my Persistent menu aren’t showing
You edited your bot's menu, but the page is still showing the old version.
Written by
Jelena Mikic
Updated over a week ago
Troubleshooting your page connection
Connect your chat bot to your Facebook page.
Written by
Edgar
Updated over a week ago
My Facebook page isn't available in the Publishing section
If you're trying to connect your bot to a page, but you don't see the Facebook page in your Grow tab, here's how to resolve that!
Written by
Jelena Mikic
Updated over a week ago
My bot is not responding to comments
Troubleshoot your "Acquire users from comments" rules
Written by
Jelena Mikic
Updated over a week ago